Frequently Asked Questions
Q: Why should I use an IT Asset Disposition company?
A: There are many complexities in proper asset disposition. Working with a partner that is dedicated to understanding these complexities and protecting your company from any liabilities is a must. True ITAD providers have also proven that in addition to providing a secure, environmentally sound solution, they obtain the maximum residual value for your retired assets.
Q: What type of assets do you process?
A: We provide disposition services for ALL your IT and telephony assets: PCs, laptops, monitors, servers, storage, phones, networking, etc. We work hard to make this process as easy and accurate for your organization as possible.
Q: What services do you provide?
A: We are a full-service ITAD partner and provide services that include but are not limited to:
- Logistics and transportation
- Asset registration and sanitization
- Remarketing
- Recycling
- Reporting
- On-site erasure and hard drive/tape shredding
Q: What factors determine residual value of an IT asset?
A: Residual value is based on many factors, including:
- Age of system
- Condition of system
- Manufacturer’s brand name
- Type of system – desktop, laptop, or server
- Model type
- System configuration
- System completeness
- Options
- Disk capacity
- Geographic location
- Global supply and demand
With more than a quarter of a century of experience in systems and component remarketing, Converge delivers unmatched insights into valuing your assets. Using our proprietary Market Intelligence system and value asset analysis systems, our experts can quickly calculate the market value for any IT asset to ensure that you get the greatest return.
Q: What disposal alternative will provide my firm with the greatest financial return?
A: As a general rule, it is usually more economical to remarket an entire system. If this is not a feasible alternative, a system can be broken down into components to recover residual value from the components that still may hold value.
Converge will take all the complexity and guesswork out of determining the most desirable alternative. With our Market Intelligence system you will be given the most cost-effective option, thereby completely eliminating any guesswork.
Q: What differentiates Converge from other providers of similar services?
A: Our ability to optimize residual value and ensure the highest level of data security and environmental compliance.
Q: How do I get an estimate of the residual value of my IT assets?
A: Converge can quickly provide you with an estimated residual value for your retiring IT assets and provide a risk analysis of your current IT disposal practices. Just contact us.
Q: Will Converge guarantee its service fees and asset value evaluation?
A: Converge prides itself on its ability to accurately evaluate the “right” residual value of a system. Assuming that the assets being evaluated have been properly described, we will always honor our evaluation. Our standard-base-fee services are well documented and have no hidden costs. All custom services are based on the level of services rendered and will be clearly communicated and explained before any work begins. And tracking with our proprietary Asset Manager system allows you transparency during the entire chain of custody.
Q: Does Converge indemnify its customers for all potential liabilities associated with asset disposal?
A: Converge carries extensive liability business insurance and can provide additional custom-tailored protection on an as-needed basis.
Q: What specific asset types does Converge support?
A: Converge supports a wide range of technology and electronic components.
Whether you need to retire a computer asset such as a desktop, notebook, server, or networking equipment…peripherals such as monitors, printers, modems, keyboards, and storage devices…components and subassemblies such as motherboards, VGA cards, and PC cards…or telecom equipment such as wired and cell phones, PDAs, switches, and routers…Converge can handle it all!
Q: How can Converge protect my company from potential security and environment risks associated with asset disposal?
A: Converge offers a wide range of standard and custom security services to fulfill a customer’s specific requirements. Whether you require a simple data erasure, multipass DoD erasure, or total disk destruction, you can be assured that the job will be done without ever jeopardizing your company’s data security. Assets that cannot be remarketed or resold are recycled in accordance with all EPA regulations.
For more information, contact us.